Refund Policy
Fair billing, no surprises.
Last updated: September 2, 2026
If Premium isn’t for you, tell us within 14 days of your first payment and we’ll refund it. No forms, no hoops — one email is enough.
Refund policy at a glance
14-day money-back
Not happy with your first Premium or Business payment? Ask within 14 days and we refund it in full.
Cancel anytime
Cancelling stops future billing. Your paid features stay active until the end of the period you already paid for.
Fast processing
Approved refunds go back to your original payment method within 5–10 business days.
First payment guarantee
Your first payment for a paid plan — Premium (Rs 349/month in Pakistan, $9.99/month internationally) or Business — is covered by a 14-day money-back guarantee. If Expense Trackee isn’t what you expected, email us within 14 days of that first charge and we’ll refund it in full. The guarantee applies once per account, on your first paid payment only.
The short version
Email support@expensetrackee.com from your account email within 14 days of your first payment, and we refund it — no questions asked.
Renewals
Plans renew monthly. Once a new billing period has started, that renewal payment is not refundable — the 14-day guarantee applies to your first payment only. To avoid the next charge, cancel before your renewal date. You can cancel your subscription in the app at any time, and we send a reminder before each renewal so it never catches you off guard.
Cancellation
Cancelling stops all future billing immediately — nothing else changes right away. Your Premium or Business features stay active until the end of the period you’ve already paid for. After that, your account simply moves to the Free plan. All of your transactions, wallets, budgets and goals stay exactly where they are; nothing is deleted.
Duplicate or incorrect charges
Mistakes on our side are always on us. If you were charged twice, charged the wrong amount, or charged after cancelling, contact us with the transaction reference and we’ll refund the incorrect charge in full — regardless of when it happened.
Always refunded
Duplicate and incorrect charges are refunded in full, every time. The 14-day window never applies to our billing errors.
How to request a refund
Email support@expensetrackee.com from the email address on your Expense Trackee account and include your payment date. That’s all we need. We reply within 1–2 business days, and approved refunds reach your original payment method within 5–10 business days.
Changes to this policy
If we change this policy, we’ll post the updated version on this page and revise the “Last updated” date at the top. Changes never apply retroactively to payments made before the change.
Questions?
Not sure? Just ask.
Anything about billing, refunds or your plan — write to us and a real person replies within 1–2 business days.
support@expensetrackee.comTry Premium risk-free.
14 days to change your mind on your first payment — and you can cancel in the app anytime.
Get Premium — Rs 349/month